by Michael Best | Jul 17, 2022 | Articles and excerpts
The degree to which this type of business neighbour can be detrimental ranges from merely irritating to seriously destructive. Such neighbours could break your small business if, in a worst-case scenario, by their presence or behavior, they discouraged customers from...
by Michael Best | Jul 16, 2022 | Articles and excerpts
This character is a regrettable reality with whom a small business owner is bound to cross paths—in some cases, repeatedly. I’ve chosen the burglar to represent an entire class of characters with the same objective in mind: ill-gotten gain at the expense of a small...
by Michael Best | Jul 15, 2022 | Articles and excerpts
When you hear former small business owners say that this is the character they miss the least, what they’re really saying is that employee management is not a walk in the park. Employees are idiosyncratic creatures, and when we pour all those idiosyncrasies into a...
by Michael Best | Jul 14, 2022 | Articles and excerpts
Their first encounter set the tone for all subsequent visits. Ryley was woken from a deep sleep in the sunbeam by a sniffing noise and a rubber cup inches from his nose. The rubber cup instantly suffered the same fate as a veterinarian’s stethoscope that was...
by Michael Best | Jul 13, 2022 | Articles and excerpts
Now, almost four hundred years later, we still discuss and study laughter, not so much to understand its impact on human health (it’s generally accepted to be beneficial), but to understand why it’s beneficial because neuroscientists still aren’t sure what happens in...
by Michael Best | Jul 12, 2022 | Articles and excerpts
Blind faith is not a good data-management strategy when working with a virtual assistant, particularly when the data may be sensitive. You risk exposure during transmission and after the assistant receives it. Exposure during transmission can be addressed by digital...
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