by Michael Best | Jul 11, 2022 | Articles and excerpts
Your small business will generally have access to one of three computer technician resources, depending where you’re located—there may be exceptions in some countries and small towns. The choice lies between sole practitioners, companies consisting of a staff of...
by Michael Best | Jul 10, 2022 | Articles and excerpts
Emergency maintenance is required when a malfunctioning asset threatens to cause costly damage or impede operations. One good example is a restaurant freezer malfunctioning while stocked with expensive food. Another is something that happened to my business late one...
by Michael Best | Jul 9, 2022 | Articles and excerpts
The daily challenges most small business owners face are numerous and varied in a Jack-of-all-trades kind of way. One minute you’re resolving an irate customer’s problem and the next refereeing a difference of opinion between two employees. You’re the owner. You’re...
by Michael Best | Jul 8, 2022 | Articles and excerpts
Just as he’s pondering whether he has what it takes to conquer this mountain, an apparition—one that could easily have been created by J.K. Rowling—appears and makes Mr. Wannabe a very tempting offer. The apparition says that for a small fee (nothing is for...
by Michael Best | Jul 7, 2022 | Articles and excerpts
It’s one of the business world’s most common mantras: “The customer is always right.” It’s also nonsense. The customer is not always right. Far from it. This slogan-turned-mantra was apparently popularized over one hundred years ago by renowned retailers such as Harry...
by Michael Best | Jul 6, 2022 | Articles and excerpts
If the driver is a long-haul trucker, the tractor part of the rig will have a sleeper berth (living quarters) complete with bed, fridge, TV, air conditioner, microwave, and other home comforts. I once met a long-haul trucker whose sleeper berth included a bed for the...
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