by Michael Best | Oct 18, 2022 | Blog posts and book excerpts
This is not the first time I’ve written about how small acts of thoughtfulness can secure a future sale, and it won’t be the last because it’s such a simple yet powerful concept. It bears revisiting. Regularly. As I have so often written, small acts...
by Michael Best | Oct 15, 2022 | Blog posts and book excerpts
From time to time I’ve been asked why I abandoned my white collar productivity (office productivity improvement) practice and launched a business in the textile industry instead. The short answer is that office productivity improvement was too hard a sell,...
by Michael Best | Sep 5, 2022 | Blog posts and book excerpts
Twice I’ve had to file insurance claims after major disruptive events—once after the revolution in Iran and once after the 2013 flood in Calgary—with the result that I know whereof I speak when I say, “Be prepared!” You can expect a claim process to...
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