by Michael Best | Jun 27, 2026 | Blog posts and book excerpts
You’ve spent weeks — maybe months — perfecting your website. The typography is elegant, the colours are on-brand, and every button is exactly where it should be. It looks stunning. There’s just one problem: nobody’s visiting it. Here’s the...
by Michael Best | Jun 18, 2026 | Blog posts and book excerpts
An order placed on Amazon.ca in Ontario lands on a doorstep in rural Nova Scotia the next day. Not in two to five business days. Not “allow extra time for remote areas.” The next day. That’s not a fluke — it’s the new baseline. And if you run a...
by Michael Best | Jun 16, 2026 | Blog posts and book excerpts
Way back in the sixteen hundreds, Thomas Sydenham — a British physician and author of Observationes Medicae — observed: “The arrival of a good clown exercises a more beneficial influence upon the health of a town than 20 asses laden with drugs.” Nearly...
by Michael Best | Jun 13, 2026 | Blog posts and book excerpts
There is no truer adage than “First impressions are lasting impressions,” and one of the unsung characters who shapes that impression is your janitor. Business consultant and author Tom Peters once remarked that a coffee-cup stain on the flip-down tray in...
by Michael Best | Jun 9, 2026 | Blog posts and book excerpts
Let’s say that you’ve been offered the opportunity to purchase a small business as a going concern – a turnkey operation – and the asking price is $1 million. It’s apparent to you that the net tangible assets value – that is, the...
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